Refund policy

Returns  

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To initiate return process contact us at threetreemarketltd@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Where an item cannot be replaced a refund will be provided 

Note, we will only accept the return of single cards in the following two scenarios: 

  • If the condition of the card does not match the state listed on the website, for example a card was listed as Near Mint but arrives damaged.   
  • If you did not receive the item(s) you ordered or received incorrect items.   

You can always contact us for any return question at threetreemarketltd@gmail.com.   

 

Refunds  
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.  
If more than 15 business days have passed since we’ve approved your return, please contact us at threetreemarketltd@gmail.com.